Refund Policy

Thank you for shopping with us.

We hope you love your purchase, but if something isn’t right, we’re here to help.

Refunds and exchanges

We accept returns within 14 days of receiving your order.

• Items must be:
  
  • Unworn and unused
  • In original condition
  • With tags still attached
  • In original packaging (where applicable)
    

Items that show signs of wear, damage, makeup, perfume, or alteration cannot be returned.

We currently do not offer direct exchanges.

If you need a different size or colour, please return the item and place a new order.

How to Request a Return

1.Contact Us

Email our support team at:

theseasonsofficial@outlook.com

Please include the following information:

• Full name

• Order number

• Reason for return

2.Return Your Item

Once your refund request is approved, return your item using tracked delivery to ensure it arrives safely.

Important:

• Keep your tracking number for reference

• We are not responsible for items lost in transit

• Return address will be provided after approval

3.Processing Your Refund

After we receive your returned item, we will process this with 5-10 working days

Please note - 

Refunds are processed within 5–10 working days after we receive your return.

• Refunds will be issued to your original payment method.
• Shipping costs are non-refundable.
• Customers are responsible for the cost of return shipping unless the item arrived damaged or incorrect.
• We are not responsible for lost, untracked, or undelivered return parcels.
• Please keep your tracking number until your refund is confirmed.